We ship items around the globe and both domestic as well as International shipping charges are automatically calculated as per the address given for despatch, during checkout. Domestic parcels are shipped via DTDC/ Speed-post and International via Speed-post / Sky International couriers. All items purchased will be shipped within 3 working days and will be received by the customer within 2-10 working days depending on the area code. We are not liable for any delays caused by the shipping company, customs or such, as they are neither predicable nor in our hands.
Kerala being a humid state, the use of plastic during packaging is unavoidable, thus please bear with us with our little plastic wrapper. We being a sustainable fashion brand, regret the same, but the chances of rains during the shipping cannot be avoided.
We do not accept returns unless and until there’s a genuine reason of default/ damage in the item purchased. The chances of damage/ default piece being shipped will be very less as there will be a thorough check during despatch. But nevertheless, if you find any, please feel free to contact us in the contact no provided/ drop us an email. We request the same to reach us within 2 days of receival of the parcel.
We do strictly no Refunds. Exchanges are possible within 7 days. Please understand, we will not be able to accept returns if the issue is escalated to us after 1 week. The products should be sent back in the original packaging with the bills and tags intact. Sarees that have the blouse piece cut, tassels made and falls stitched by you will not be exchanged. No exchanges are allowed in case of minor colour or design variations, or slight imperfections in the weave; as all our items are handcrafted.
Please feel free to get in touch, confirm with us and send the item back in the original condition as received to: